FAQ
RETURN POLICY
- Due to the nature of our products we do not accept returns.
- If you receive a product that is damaged please contact us within 7 days.
SHIPPING DETAILS
- Shipping within canada should take around 3-7 business days.
- Shipping to the U.S should take around 7-10 business days.
ALLERGIC REACTIONS
- We encourage you to do a patch test prior to use. If an irritation occurs stop use immediately.
- Avoid contact internally and around the eye area.
PRODUCTS
- Our products are hand crafted in small batches. Because of this there can be slight variations.
PRO ARTIST PROGRAM
- To apply you must e-mail us at info@alperoils.com with your portfolio, agency listing, website, or instagram. As long as we have proof that you are a working makeup artist you are eligible.
- Once we have the following information we will send you the pro discount code.