FAQ

RETURN POLICY

• Due to the nature of our products we do not accept returns.
• If you receive a product that is damaged please contact us within 7 days.

SHIPPING DETAILS

• Shipping within canada should take around 3-7 business days.
• Shipping to the U.S should take around 7-10 business days.

ALLERGIC REACTIONS 

• We encourage you to do a patch test prior to use. If an irritation occurs stop use immediately.
• Avoid contact internally and around the eye area.

PRODUCTS

• Our products are hand crafted in small batches. Because of this there can be slight variations. 

PRO ARTIST PROGRAM

• To apply you must e-mail us at info@alperoils.com with your portfolio, agency listing, website, or instagram. As long as we have proof that you are a working makeup artist you are eligible.
• Once we have the following information we will send you the pro discount code.